Leading the Library Response

Constance Malpas

Constance Malpas is the Executive Director of OCLC Research and Programming. With expertise in the intersection of technology, history, and library science, Constance Malpas’ research (ORCID) focuses on transformative changes within academic library collections and services. She has written and spoken extensively about the impact of mass digitization, cooperative print management, and the evolving nature of the scholarly record.

At OCLC Research and Programming, she leads a team of research specialists, engineers, and program officers to deliver thought leadership and community engagement on topics of importance to the global library community. Since joining OCLC in 2006, she has held a variety of positions in research and product management, including leadership roles in product and research strategy.

Constance holds degrees in the History of Science from Mount Holyoke College and Princeton University. She currently lives and works in the San Francisco Bay Area, working to inform audiences on the future of libraries and the benefits of library collaboration.

Caroline Williams

Caroline Williams, MBA, MA, BA (Hons) is University Librarian at the University of Queensland (UQ), Australia. Caroline has experience of leading and managing change across libraries and IT services in major universities in the UK and at UQ, Australia. Prior to UQ, Caroline was Director of Libraries, Research and Learning Resources, at the University of Nottingham, UK, and the Deputy Director of Mimas, a national data centre at the University of Manchester. Caroline is a published author and regular presenter on change management, university library strategy, and digital transformation and is currently writing up a PhD thesis, “What is the role of the library in a modern university: a Bourdieusian analysis”.